If you are wondering where to pre-order your figurines and are looking for a reliable site that guarantees the delivery of your products, then you're in the right place!
Find all the information you need to know before placing a pre-order!
What is a pre-order?
A pre-order consists of ordering an item that is not yet available in stores but is expected to be released soon.
Why should I pre-order? Isn’t it better to wait until the product is released?
Pre-ordering allows you to reserve first an item whose quantities are generally limited.
It is common for the product to go out of stock after release. In this case, latecomers have no choice but to be patient, unlike those who wisely pre-ordered.
If my order also includes already available products, will I be delivered in multiple shipments?
No, your order will only be shipped once all the products ordered are available!
To receive your in-stock products faster, you will need to place two separate orders on our website.
Do I have to pay immediately for a pre-order?
Yes, the pre-order amount must be paid in full at the time of order confirmation.
Can the announced release dates change?
Although the announced release dates are as accurate as possible, some release dates may change due to manufacturing or shipping uncertainties.
The dates are updated directly on the product page and estimated arrival dates are communicated on our Facebook page and/or newsletter.
Can I cancel a pre-order?
In case of cancellation of a pre-order, a processing fee penalty of €10 including tax will be deducted from your total refund.
Also, any loyalty points used in the canceled order will not be refunded.