If your cart contains a product already in stock, it will only be shipped when the pre-order product is also in stock! Our advice: If you are impatient, we invite you to place 2 separate orders to get the product(s) in stock more quickly. In the event of cancellation of a pre-order, a penalty of 10 euros including tax for processing costs will be deducted from the total amount of your refund. Similarly, the loyalty kitty used during the canceled order cannot be refunded.